Shipping policy

Shipping Policy for Fabio Soda

At Fabio Soda, we are committed to delivering your favorite Italian-style sodas efficiently and reliably. Below is our shipping policy, which is designed to ensure a smooth and satisfying experience for our customers.

Shipping Information

• Shipping Rates: All shipping rates are calculated at checkout using our shipping calculator.
• Delivery Times: Deliveries are expected within 2-3 business days for metro areas and up to 7 business days for regional areas.
• Tracking: Once your order is shipped, you will receive an email with tracking information to monitor the status of your delivery.
  
  

Shipping Methods

• We use reputable carriers such as Australia Post, Sendle, Amarex and Couriers Please to ensure timely and secure delivery.
  
  

Handling and Packaging

• All orders are carefully packaged to prevent damage during transit.
• We take pride in using eco-friendly packaging materials whenever possible.
  
  

Shipping Restrictions

• Due to the perishable nature of some items, we may have restrictions on shipping to certain areas. Please contact us if you have any concerns.
• International shipping is currently not available, but we are working to expand our services in the future.
  
  

Damaged or Missing Items

• If you receive a damaged or missing item, please contact our customer service team at ciao@fabiosoda.com.au within 3 days of delivery.
• We will promptly assist you with a replacement or refund, depending on the situation.
  
  

Cancellations and Changes

• Orders cannot be cancelled or changed once they have been processed for shipping.
• Please ensure all details are correct before completing your order.
  
  

Special Requests

• For special delivery requests or bulk orders, please contact us directly to discuss arrangements.
  
  

Fabio Soda reserves the right to modify this policy at any time. For the most current version, please check our website.